At times, you might feel that you have been treated unfairly, and might not know where to start from. You can pick from a number of different options in order to ask for advice and possibly submit a complaint. It is up to you to speak up and make a difference!
1. Student Representative
Please follow this link for a list of student representatives within your Faculty.
2. Faculty Based Organisation or Student Organisation
Please follow this link for a list of Faculty Based Student Organisations or Student Organisations who would be willing to hear you out and help you.
If you are not sure which organisation represents your needs, please contact us on
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3. KSU's Education Office
KSU's Education Office is at the forefront of student's complaint handling.
Advice or Complaints
Please click here to access the form.
You can also speak to the KSU Education Coordinator Luke Buttigieg or KSU Education Commissioner Jonathan Falzon directly if the matter is very urgent.
You can also visit us at the KSU Office at these hours
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Tuesday
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Wednesday
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Friday
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09:00-10:00
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Available
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10:00-11:00
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Available
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11:00-12:00
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Available
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Available
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12:00-13:00
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Available
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Available
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Available
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13:00-14:00
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Available
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Available
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14:00-15:00
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Available
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Anonymous Complaints
KSU's Education Office also allows you to forward us your complaint anonymously.
Please click here to access the form.
Since you will not be providing any information for us to contact you back, feedback on such cases will be very limited.
Complaint status updates might be published on KSU's Education Office blog, which you are encouraged to check if you submitted an Anonymous Complaint.
Disclaimer: Please note that in cases when a complaint is unfounded or malicious, KSU's Education Office will not forward and follow up the complaint. KSU's Education Office also reserves the right of liaising and sharing your information with the University and/or other third parties should these enhance and aide in the process of solving a particular issue. You are considered to have accepted the above by submitting your complaint to KSU through any means.