Not every shop that sells student related products and services has a Smart Card Machine Point of Sale, or I purchased the goods off the internet. Can I get a refund? Of course!

Can I get a refund on newly purchased goods?

As long as you show that you spent your money in a way to complement your studies, and you have all the necessary evidence and receipts, you can get your smart card debited so that you get your cash back.

Can I get a refund when I purchase second hand books?

Also KSU provides a refund service for the sale of second hand books.  In this case all you need to do is to download the Second Hand Book Form, fill it in and come together with the seller to the KSU offices with the books you've bought. Kindly contact Nerissa Pace before coming.

How do I get the refund on newly purchased goods?

Mr. Mario Bugeja from the Students Maintenance Grant Board regularly comes to the KSU offices to debit the smart card of students who purchased student related items for cash. The student gets the same amount with your next stipend. 

When does Mr. Bugeja come?

Mr. Mario Bugeja  will be coming every Tuesday between 9:00am and 11:00am as from the last week of November

Contact us or visit smgbonline.com if you require further information.